Technical Architect - Business Intelligence - Mumbai

Technical Architect - Business Intelligence - Mumbai

DUTIES AND RESPONSIBILITIES

· Perform consulting services that follow proven Services Implementation Methodology (Analyse, Design, Build, Deploy, Operate). Maintain customer satisfaction and success through excellence in personal delivery of consulting services to customers and partners alike. · Perform best-in-class BI software installations conforming to company’s recommendations and proven practices. Ensure high-quality and complete technical delivery of consulting services. · Provide technical services for BI and related software products to support enterprise deployment including areas of architecture, security, performance and scalability and load testing. · Determining usage and hardware requirements and troubleshooting environmental issues. · Maintain and upskill knowledge of company’s BI products and related technologies by utilising internal and external courses, internal training days, kick-off meetings, field support, published resources (on-line and print), trakweb & self-study. · Working closely with Customer Support, Product Management and Development Teams to advise and develop best practices within the technology practice area. · Use of onsite education and/or workshops, one-to-one training/handover during onsite consults. · At all times following up on all open issues and questions, tracking outstanding issues to Customer Support following engagements. Periodically contacting the customer & communicating/escalating problems with to Managing Consultants, Services Managers & Account Managers. · Submitting weekly reports for engagements longer than a week or, while at customer site submit a status report containing work planned for visit, work accomplished, outstanding issues and suggested next steps for customer. · Timely and accurate submission of expense reports, timesheets etc · Billing activities to complete customer engagement, maximising billable activities and minimising non-billable activities in accordance with customer, company and personal needs. · Communicating client needs or problems to the Account Manager or Services Manager identifying how additional services can contribute to the customer’s solution. · Providing assistance, direction, and support for fellow employees as appropriate. · Travel will be required, predominantly within India, and occasionally overseas.

EDUCATION & EXPERIENCE
1. Education - Educated to degree level or equivalent preferred. - Proven minimum 4-5 years IT industry experience. - Completed training in Enterprise Planning and Business Intelligence software, particularly Server and Technical Administration courses. - Microsoft MCP/MCSE/MCDBA, UNIX and Linux Certifications highly regarded.
2. Technical Skills - High proficiency in installation, configuring, troubleshooting, testing BI and related software - Operating Systems including Windows, Unix, Linux and Networking Operating Systems - Knowledge of Financial Budgeting and Planning and Reporting Applications - Knowledge of Database Technologies including DB structures, Modelling & Design, Administration, Diagnostics/Troubleshooting/Tuning, ODBC/Connectivity, Metadata Management, Data Mart Planning & Development and Datamart & Enterprise data warehouse integration methods - Application Programming HTML, JavaScript, Java or Visual Basic, Cognos Script & SQL - Web Technology/Applications: Intranet concepts, Extranet concepts, XML/SOAP, J2EE Application Servers, Java Servlet Containers, Web Server Management, Web Development, Security Administration (LDAP) - System and Network Configuration and Tuning, TCP/IP, DNS, Proxy Servers, NETBUI, WINS, HTTP(S), FTP, Routers/Firewalls - High Availability Concepts and Disaster Recovery

Complete BI/DWH product knowledge is preferred.

Write to : Kartik Ganeshkartik@daedalus.co.in

Solutions Architect / Senior Solutions Architect - Bangalore

Solutions Architect / Senior Solutions Architect - Bangalore

POSITION SUMMARY:

Solutions Architect (SA) / Senior Solutions Architect (SSA) report directly to the ASIA Regional Presales Manager and India Country Manager. They are directly responsible for providing senior pre-sales support for major/strategic and in-direct sales opportunities in India primarily as well as other parts of ASIA, delivering product presentations for prospects, customers, seminars, marketing opportunities, and conducting solution demos, workshops and complex technical solutions (proof of concepts). They are also responsible for assisting in closure of sales opportunities by working with assigned sales personnel or partner to develop and execute an account plan that meets both the requirements outline by prospective customer and sales objectives of the US MNC company. This includes closing the opportunity in a timely manner and increasing the size of existing implementations through active account management.

KEY RESPONSIBILITIES:

Pre-sales Support
· Provide strategic and senior level product presentations and demonstrations. · Deliver advanced or complex proof of concept evaluations/prototypes. · Develop, and assist in the development of, needs analysis and RFP/RFI responses. · Provide senior level account follow-up for technical issues during and after a sales cycle. · Develop comprehensive technical account plans in conjunction with sales representatives that include: technical qualification of prospects, proposed demonstration criteria, trial/prototype plans and closure planning. · General technical support to partners · Develop and execute account expansion plans, through active account management.
Business Development/Marketing Support
· Deliver local technical account update programs for strategic/major accounts. · Support local trade show/seminar activity. · Support the strategic business development partners
Personnel Management
· Assist other area technical personnel in account planning and closure activities.
Management Reporting and Administration
· Provide Regional Sales or Presales Management with required periodic activity reporting. · Provide any other reporting defined by sales or technical management.
Domain Skills
· Minimum 5 years' experience in presales of enterprise software. · Comfortable and confident in speaking in a group · Good presentation and demo skills · Willing to travel (both within India, and in ASIA) · Self insufficient · Professional and matured · Customer-facing skills · Analytical & problem solving skills
Technical/Industry Skills
Primary Skills · Business Intelligence / OLAP · ETL / Data Warehousing / Star Schema · Scorecarding (BSC etc) / Dashboard · RDBMS (Oracle, SQL Server etc) · Prior skills in Business Objects / Hyperion / SAS is an advantage
Secondary Skills · Windows & UNIX OS · Security (LDAP) · Web Serivces (Java, HTML, SOAP, SOA, XML, WSDL etc) · Knowledge of Corporate Performance Management · Basic finance knowledge is an advantage

Write to : Kartik Ganeshkartik@daedalus.co.in

Sr. Systems Engineer Bangalore, Mumbai & New Delhi

Sr. Systems Engineer Bangalore, Mumbai & New Delhi
Exp : 8 - 10 yrs

Requirements:
· Good understanding of Enterprise market segment and solutions.
· Good communications skills, presentation capabilities are a must.
· The position involves educating the customer on company products and solutions, preparation of technical proposals, competitive advantages etc.
· Good understanding of Routing and Security solutions.
· Demonstrate the product capability in POC and customer site demos.
· Presenting US MNCo. platforms and solutions to customers, partners and at events and seminars.
Qualifications - Engineering Graduate

Write to : Kartik Ganesh
kartik@daedalus.co.in